Delivery Locations: We currently deliver within the UK only.

Dispatch Times: Your candles are carefully packed and dispatched within 3 business days.

Delivery Options and Costs:

• Standard Delivery: £3.25 – Arrives within up to 5 working days.
• Express Delivery: £5 – Arrives within up to 3 working days.
• Express Delivery Discount: If your order total is over £60, we’ll discount the cost of Express Delivery.

Choose your preferred delivery option at checkout.

Unused and Unopened Products
We want you to love your purchase, but if you’re not completely satisfied, you can return your order within 30 days—no questions asked.
Pre-Paid Labels: Unfortunately, we do not provide pre-paid return labels.
How to Start a Return:

1. Fill out the Return Form Return Form.
2. Follow the instructions provided to send your items back to us.

Damaged or Broken Items
If you receive a broken or damaged item, please contact us immediately through the Return Form, and we’ll make it right.
For any questions, feel free to reach us out via email vera@lazyglow.co.uk.