At Lazy Glow, we value your privacy and are committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect
We may collect the following types of personal data:

• Identity Data: Name, email address, and contact details (e.g., phone number).
• Transaction Data: Details about payments and purchases made.
• Technical Data: IP address, browser type, and website usage data (via cookies or similar technologies).
• Communication Data: Details provided when contacting us or subscribing to our newsletter.

2. Legal Basis for Processing Your Data
Under GDPR, we process your personal data on the following legal bases:

• Contractual Necessity: To process and fulfill orders or provide services you have requested.
• Consent: When you subscribe to our newsletter or agree to cookies.
• Legitimate Interests: To improve our website, prevent fraud, and provide a better customer experience.
• Compliance with Legal Obligations: To fulfill tax or regulatory requirements.

3. How We Use Your Data
We use your personal data to:

• Process and deliver your orders.
• Communicate with you about your order, promotions, or updates.
• Personalize your website experience and improve our services.
• Ensure legal and regulatory compliance.

4. Sharing Your Information
We may share your data with:

• Service Providers: Third-party vendors (e.g., payment processors, shipping providers) bound by contracts to ensure data protection.
• Legal Authorities: When required by law or to protect our legal rights.

We will never sell your personal data to third parties.

5. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as:

• Binding Corporate Rules (BCRs).
• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Adequacy decisions for countries with equivalent data protection laws.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Analyze website traffic and usage.
• Provide a personalized shopping experience.

You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

7. Your Rights Under GDPR
As a data subject, you have the following rights:

• Access: Request access to the personal data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure ("Right to Be Forgotten"): Request deletion of your personal data.
• Restriction: Limit the processing of your personal data.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to processing based on legitimate interests or for direct marketing purposes.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, contact us at vera@lazyglow.co.uk.

8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

10. Children's Privacy
Our website is not intended for individuals under 13 years old, and we do not knowingly collect data from children.

11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

12. Contact Us
For questions, concerns, or to exercise your rights under GDPR, please contact us at:
Lazy Glow
Email: vera@lazyglow.co.uk

Additionally, you have the right to lodge a complaint with your local data protection authority if you believe your data has been mishandled.